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Welcome to Royal Kiddy ™ London | Baby & Kids Store

  • Shipping & Delivery

    • Standard UK Delivery

      Delivered via: Parcel Force - FREE OF CHARGE!

      Your delivery charge will be calculated at the checkout page based on the real-time rates of the Royal Mail

      Time: At least 2 working days
      Delivered by: Royal Mail
      Product Distribution: United Kingdom ( including Northern Ireland) , The Channel Island and Isle of Man

      Important Information 

      • If you are not in to receive your order a card will be left for you to collect your parcel at your local sorting office. 
      • The delivery time are subject to product availability, information processing and verification
      • You must be available at the delivery address to sign for your parcel or if you are not in to receive your order, a card will be left for you to collect your parcel at your local sorting office
    • Delivery within Europe Destination

      Delivered via: Royal Mail International (Airmail) - From £1.85 onwards based on weight

      Your delivery charge will be calculated at the checkout page based on the real-time rates of the Royal Mail

      Time: at least 4 working days (after dispatch)

      Important Information

      • You must be available at the delivery address to sign for your parcel or if you are not in to receive your order, a card will be left for you to collect your parcel at your local sorting office.

      Delivery notes :

      • Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.Your order will be dispatched via the most suitable courier, depending on size and weight.
      • If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up. 
    • Delivery To The Rest of The World Destination

      Delivered via: Royal Mail International (Airmail) - from £2.93 onwards based on weight

      Your delivery charge will be calculated at the checkout page based on the real-time rates of the Royal Mail

      Time: at least 5 working days (after dispatch)

      Important Information

      • You must be available at the delivery address to sign for your parcel or if you are not in to receive your order, a card will be left for you to collect your parcel at your local sorting office

      Delivery notes :

      • Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.Your order will be dispatched via the most suitable courier, depending on size and weight.
      • If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up. 
  • Returns & Replacements

    An order within 28 days of purchase, customers have right to return the purchases. However, only the product cost will be returned and the postal charges will not refund.

    Customers are eligible to open a return request if the item received is faulty or damaged. Replacement will be issued immediately after the verification has been made. Customers are required to support the return request by presenting the photographic evidence. The postage costs will refunded if the goods received were incorrect, faulty or damaged. Alternatively, collection can be scheduled on behalf of the customers. The entire product returned to us will be refunded if they have not being used or no defect. Please note that there will be additional charges if the item returned not in the same condition as received. 1st Class parcel post is required to returned the goods purchased. The returned items must be received by us within 28 days to make it eligible for refunds and replacement. Customers will only received only parts of refund if the items damaged during returned.